Posts Tagged ‘Bpo In The Philippines’

BPO News in the Philippines

Wednesday, February 3rd, 2010


Outsourcing

For the industry of 2008, Philippine president Gloria Macapagal arroyo is looking for a 40% growth in the country’s Business Process Outsourcing (BPO) industry for 2008. President Gloria Macapagal said on the while the Philippines currently employ 300,000 people in the BPO and contact center industry; she wants these increased by at least 40% to meet the growing demand worldwide. Speaking at the e-Services Global Sourcing Conference and Exhibition, said the Philippines at present are only second to India in terms of supplying the workforce in the BPO industry, but it has already been recognized as the “premiere global destination for these types of IT enabled services”.

The president also boasted about the rapid change in the BPO industry in the country. Arroyo said that for the year 2008, we have targeted to grow our offshore and outsourcing.

Outsourced Blogging

There is a tremendous boom in the Business Processing Outsourcing (BPO) in the Philippines. Call centers, transcriptions, encoding, animation, human resources, accounting, payroll outsourcing and software development are the most common BPO services. And because of these incredible changes that continuously happening so far there are lot of advantages our economy can gain. More and more jobs have been imposed to the advantage of both the economy and country.

Blogging is now commonly being outsourced. Many Filipinos are now considered as “probloggers” because they have taken jobs in blogging in behalf of the companies/persons that hired them for their blogging service. Blogging is really one way of expressing one’s thoughts towards anything. And it’s not just about writing, you can get paid by doing so. A lot of people are now onto blogging and there is truly an incredible income through writing.

Philippines named 2nd top BPO destination in Asia-Pacific

It was indeed great news for the BPO industry here in the Philippines that our country has been named by the United Kingdom’s National Outsourcing Association as number two last October.

Destination in the Asia-Pacific region by the International Data Corporation, The City of Manila has been named the next top Business Process Outsourcing (BPO). It happened just three months after the Philippines was named as the ‘off shoring Destination of the Year’ by the United Kingdom’s National Outsourcing Association last October.

Quezon City ranked 7th, Cebu 8th and Davao 10th in the survey commissioned by the London Times, comparable with cities like Hongkong, Singapore and Taipei which were the top three. This validates the country’s position as a major player in the global off shoring and outsourcing (O&O) market.

The runway growth of the O&O industry has echoed all the way through the entire scheme, spawning inspiring growth on other sectors like real estate, telecommunications, food and retail among others, according to the president.

Off shoring Market Experiencing Rapid Growth

According to the new study conducted by the Everest Research Institute, traditional CCO has reached a mature phase and is viewing signs of an imminent growth plateau while the global Contact Center Outsourcing (CCO) market has grown to a US$55 billion. According to Everest’s Amiya Kagawala, the value for buyers of contact center outsourcing services demonstrating early indications of shifting from a cost savings-focused approach to an integrated approach across cost, quality and competence.

Outsourcing contact center work to offshore destinations is experiencing a rapid growth phase with key liberation centers in India, Philippines and central and Eastern Europe experiencing annual development in excess of 30%.

The study says that off shoring continuous to grow insistently specially in key geographic locations such as Philippines and India. The study said Eastern Europe has risen to be a low-cost alternative for European buyers given language skills and proximity, while the Philippines has become a key destination for English voice-based work for the United States.

For high quality business process outsourcing services please contact CallComInc BPO, the premier BPO provider and call center in the Philippines owned and managed by the Network Marketing Sales Machine Tom Green.

Business Process Outsourcing BPO in the Philippines on Full Blast

Thursday, January 14th, 2010

The global offshoring market continues to enjoy rapid and exponential growth in spite of the seemingly worsening global financial crisis that has befallen the world. The global leaders of the business process outsourcing or BPO industry, namely China, India, and the Philippines have all experienced massive annual growth rates, all exceeding 30%. BPO is expected to continue growing for several more decades as its unique and great benefits are undisputed all throughout.

The Philippines as a Call Center Hub in the World

Thursday, January 14th, 2010

Undoubtedly, the Philippines being in the Third World country is sharing a big slice in the success of the business process outsourcing (BPO) industry. The outsourced voiced-based (or call center) remain strong in generating millions of revenue for the country over the past years.

And speaking of it, India was the center of the growth in outsourcing but the Philippines is lobbying seriously to gain the paradigm shift in the outsourcing. When it was introduced in the country, it became emerging industry offering systematic technology and never-ending opportunity to the workers. The BPO in the Philippines is attributed in the offshore market raking a total of $25.6 billion in 2006, landing third between India and China. On the other hand, the overall offshore IT market is estimated at $36 billion and growing. The revenue increased to 62% comparing in 2004 with posted income of over $1.3 billion in the same year. It is estimated that 200,000 talented Filipinos are working in 120 BPO facilities nationwide in 2006. It was forecasted by the national government and outsourcing players to earn US$11 billion by employing 900,000 people by the year 2010.

The growth in the Philippine call centers is fueled because of the high-end quality contact centers offering different services such as Web design, medical transcription, software development, legal services, animation, and other shared services. The call centers have the largest portion sector because of the fluency in the English language. In maintaining the industry, the National Government continues to offer fiscal and non-fiscal incentives to attract locators to outsource their business in the country. The details of this contract is written under the 2006 Investment Priorities Plan, which was formulated by the Board of Investments (BOI), as the lead agency in promoting investments, focused on the sectors identified in the Medium-Term Philippine Development Plan (MTPDP) 2004-2010 (PBOI 2006).

Today, large outsourcing players started to expand their operation in the provinces giving the people from the province to work in the call center by not staying in Manila anymore. The local government units in the Philippines promote their respective cities to the foreign investors that it’s viable to put up centers in their area not only in the mainland city. BPO centers are found in the cities of Lipa, Baguio, Dagupan in Luzon; the cities of Cebu, Bacolod, Dumaguete, Iloilo in Visayas region; and the cities of Davao, Cagayan de Oro in Mindanao.

The Philippines is among of the offshore “centers of excellence” in Asia Pacific alongside its fellow Asian countries which are India and China. The country is recognized to be good in the inbound and outbound call centers which satisfy the customers worldwide because of its strong English speaking people. It was reported that the Asia Pacific regions topped the as the best destination for outsourcing and placed second in terms of the BPO market solutions.

It cannot be denied that studies spearheaded by private sectors classified the Philippines as the center of excellence in service providers for the outsourcing. In the next following years, the programs of the National Government like providing scholarship and allocating budget in the trainings to the near hire applicants will add as manpower in strengthening the workforce of the country’s outsourcing sector.